We're here to help! Reach out to our support team for any questions or assistance.
For general inquiries, technical support, and account assistance
ChapterLens
Kalyan Nagar, Bangalore
Karnataka - 560034
India
Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday: 10:00 AM - 4:00 PM IST
Sunday: Closed
Email support available 24/7 with response within 24 hours
Our phone support is available Monday-Friday 9 AM to 6 PM IST and Saturday 10 AM to 4 PM IST. Email support is available 24/7, and we typically respond within 24 hours.
Email inquiries are typically answered within 24 hours during business days. Phone calls are answered immediately during support hours. Urgent technical issues are prioritized.
Please email us at support@chapterlens.com with a detailed description of the issue, including your account information, device type, browser, and steps to reproduce the problem.
Please review our Refund Policy for detailed information. Refund requests must be submitted within 7 days of purchase.